Helen Lea

 07708 943002

mail@brightonandhovetherapy.com

 

How we use your email and contact details

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Should you choose to contact us using an email link, or our contact form none of the data that you supply will be stored by this website or passed to / be processed by any of the third party data processors.

Instead the data will be collated into an email and sent to us over the Transport Layer Security (TLS).

Should you choose not to consent to us using your contact details in any form submitted, please contact us by phone or direct email.

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General Data Protection Regulation (GDPR) Privacy Statement

ICO (Information Commissioner’s Office) Registration Reference Number: ZA175766
The General Data Protection Regulation (GDPR) is concerned with the personal information about you that I collect, store, and share. This statement details my GDPR policy.

Personal information: I collect the following information in order to help me provide psychological therapy to you, receive clinical supervision and consultation, and to maintain my accounts for billing and invoicing.  Personal details: name, date of birth, contact details, GP details, occupation, education, details of family and close relationships, counselling /therapy history, medical conditions, medication, substance use, emotional & psychological issues.

How I may process/share your personal information:  I have regular supervision/consultation with other therapists, (psychologists, psychotherapists, counsellors) for my own professional development and the wellbeing of clients. I will discuss some personal details in these consultations. You are never identified by your full name in these sessions. My supervisors are bound by the same professional rules of confidentiality, code of ethics, and rules of GDPR.  If you were referred to me via an organisation, then there may be particular parts of your personal information that will be shared with that organisation. I will make it clear to you at the start of therapy what information may be shared.

Therapeutic Will: In the case of my serious illness or death, your name and contact details will be shared with my Therapeutic Executors. This is so you can be contacted if you are still in therapy with me. They will also be responsible for safely disposing of the personal information I hold on you. As professional psychotherapists, they are bound by the same rules of confidentiality, code of ethics, and rules of GDPR.

Emergencies: If I have reason to believe that you intend to harm another person/organisation (eg. terrorism), or yourself, the law may require that I inform an authority without seeking your permission. In such a situation, the law may require that I share your personal information without your knowledge. I would always endeavour to discuss this with you in advance if possible or appropriate. It is also the law that a judge can require the release of clinical notes without your permission, and I would be bound by law to release them. Again I would discuss this with you beforehand should this occur.

Storage of Information:
Paper: contact details, personal information, psychometric tests when completed, assessment/history taking notes, occasional email correspondence, some therapy notes, and invoices. All paper files/notes are stored in a locked filing cabinet in my locked office.
Digital: I keep your name and contact details in my smart phone and laptop (whilst you are in therapy with me).   Backups are made to icloud and external hard drive.  All devices and backups are password protected.   I use an online practice records system which has your name, contact details and the main notes of your therapy sessions.  This is a secure, password protected system and is GDPR compliant. 
Website: No personal information is stored on my website.

Erasing your Information:  I keep electronic emails and SMS/texts for up to a year. I am required by my professional insurance company to keep your clinical notes for up to 7 years after we have completed our work together. After this time has passed, I will shred or delete the information.

You have the following rights:
To be informed of what information I hold (this document).
To see the information that I hold about you (free of charge for the initial request).
To rectify/correct any inaccurate or incomplete personal information.
To withdraw consent to me using your personal information.
To request your personal information be erased/deleted/shredded. I can decline if the information is needed for me to practice competently and in line with my insurance, or if there is an adverse reason (such as a complaint or legal reason).

If you have any questions about this privacy document please contact me.